Our policy is not to allow the general public to visit our farm. The health and wellbeing of our birds and of our customers’ birds means we must maintain the highest bio security standards and as such we cannot allow visitors to our farm.
Collection & Pop Up Shops
We welcome collections from a neutral area close to our small holding in the Chew Valley BS40 area subject to prior arrangement, or at any of our Pop-Up Shops which do not need a prior appointment.
We do not accept returns after 10 days of your birds having been delivered to your site/home. We will only accept returns within 10 days if a bird is unwell or is an unwanted cockerel and you have contacted us within the first 10 days to advise us of any problems. In the event of the above, it will be the liability of Pipinchick Poultry to offer a full refund and fund the return courier for the bird/s or offer a free replacement including free re-delivery and collection. Once birds have been out of our care for 10 days or longer we feel their health and wellbeing is now out of our control. We will not be liable for any vet bills at any time unless this has been agreed prior by our team.
We will accept product returns as per your consumer rights, we will not be liable for any return postage unless an item has arrived damaged and this is reported to our team upon delivery.
All prices quoted on this website are correct at time of publishing but are subject to change without notice. All stock is subject to availability.
All information on this website is the subjective opinion of ourselves. Whereas we endeavour to offer the best advice to our customers, we can accept no responsibility for losses or damages suffered as a result of the information on this site.